Conflict Management

In every human interaction, there is no running away from conflict. Be it at our places of work, in our homes, or even with friends, people will always have disagreements, tensions will be present, and feelings will be involved. The paths we choose during these conflicts play a crucial role in determining how we relate to one another and develop as individuals.

I usually find myself uttering these words during confrontations: “I know you didn’t mean to do it that way.” Expressing understanding regarding motives, especially when annoyed, can have a calming effect on tempers. However, if motives are not good enough, then other aspects, like emotions, may be responsible for building up actions.

“This way, I’ll just ask why you did it and what was going through your mind.” I’ve come to realize that this question helps me remain focused despite the confusion associated with conflicts. Understanding why somebody does things explains their take on an issue, thus setting up channels for constructive dialogue.

Conflict resolution implies that challenges should not be avoided nor swept under the carpet. Dealing with them directly but compassionately is essential. This means accepting discomfort as a chance to grow and learn.